Referral Programme Terms

1. About these terms

1.1 These Referral Programme Terms (“Referral Terms”) govern the Runway referral programme (the “Programme”) operated by Accomy UK Ltd, a company incorporated under the laws of England and Wales with company number 16168100, whose registered office is at 86-90 Paul Street, London, Greater London, EC2A 4NE, United Kingdom, together with its subsidiaries, affiliates and related companies (“Runway”, “we”, “our” or “us”).

1.2 By sharing a referral link or code, or by signing up to Runway using one, you agree to be bound by these Referral Terms and by any variation of them made in accordance with clause 10.

1.3 These Referral Terms must be read together with the Runway Terms of Use and Privacy Policy, and with any other terms and policies published on the Site, each as amended from time to time. Capitalised terms not defined here have the meaning given in the Terms of Use. In the event of any inconsistency between these Referral Terms and any other material relating to the Programme, these Referral Terms prevail.

1.4 In these Referral Terms:

TermDefinition

“Programme Period”: has the meaning given in clause 2 and Schedule 1.
“Referral Code”: the unique code, and the referral link containing it, issued by Runway to an individual User. A Referral Code is personal to the User it is issued to and must not be shared as if it were another person’s.
“Referrer”: the individual User to whom the Referral Code was issued.
“Referred Business”: a business that creates a new Company Account using a Referral Code, and which was not an existing or former Runway customer at the time.
“Qualifying Event”: the event specified in Schedule 1 that must occur before a Reward becomes payable.
“Reward”: the benefit specified in Schedule 1, if any.
“Runway Credit”: credit, denominated in the recipient Company Account’s Settlement Currency, that may be applied against the cost of a future booking on Runway. Runway Credit is not cash, is not a deposit, and is not a stored-value or e-money instrument.
“Site”: the Runway website and web application at runwaytravel.io (marketing) and app.runwaytravel.io (the Runway platform).

2. Programme Period

2.1 The Programme runs for the Programme Period set out in Schedule 1.

2.2 Where Schedule 1 states that the Programme runs until further notice, the Programme continues until we end it in accordance with clause 10.2. We are not obliged to run the Programme for any minimum period beyond the notice period in clause 10.2.

2.3 Only a Referral Code shared, and a Qualifying Event occurring, within the Programme Period counts towards a Reward.

3. Who can take part

3.1 The Programme is open to individual Users who hold an active Runway account in good standing. Each Referrer takes part personally, using the Referral Code issued to them.

3.2 To be eligible, all of the following must be satisfied:

(a) the Referrer must hold an active Runway account that is not suspended, and must belong to a Company Account that is not suspended and is not in breach of the Terms of Use;

(b) the Referred Business must create a new Company Account using the Referrer’s Referral Code, entered at sign-up, and must register with a business email address;

(c) the Referred Business must be a genuine, independent business that is not, and has not previously been, a Runway customer, and must not be the Referrer’s own employer, a member of the same corporate group as the Referrer’s employer, under common ownership or control with it, or an entity created principally to obtain a Reward; and

(d) the Qualifying Event set out in Schedule 1 must occur within the Programme Period.

3.3 Self-referral is not permitted. A Referral Code may not be used to create a Company Account for the Referrer’s own employer, for another entity in that group, or for any entity the Referrer owns or controls. Two Users may not refer each other’s businesses in a reciprocal arrangement.

3.4 One person, one identity. A Reward is earned by a person, not by an email address. Holding more than one Runway account, or using more than one email address, does not entitle you to more than the caps in Schedule 1 allow, and we may treat duplicate or artificially split accounts as ineligible under clause 7.

3.5 Runway employees and contractors, and the employees and contractors of the Accomy Group, may not earn a Reward in respect of a business they are employed by, control, or are otherwise connected with.

4. Rewards

4.1 Subject to these Referral Terms, where a Qualifying Event occurs, the Reward set out in Schedule 1 becomes payable in the manner and to the recipient set out in Schedule 1.

4.2 The Reward is earned by the Referrer personally. A Reward is earned by the individual who made the referral, not by their employer, and eligibility and caps are counted per person. How the Reward is delivered is set out in Schedule 1. Where Schedule 1 provides for the Reward to be issued as Runway Credit, that credit is applied against bookings made through the Company Account the Referrer belongs to, because Runway does not operate personal accounts or a personal wallet.

4.3 What the Reward is not. A Reward is earned for introducing a business that is not the Referrer’s employer. It is not a commission, rebate or benefit connected to any spending the Referrer directs on their employer’s behalf, and it does not depend on how much the Referrer’s own employer spends on Runway.

4.4 A Reward is subject to any cap set out in Schedule 1, including any cap on the number of Rewards a single Referrer may earn, and any cap per Referred Business.

4.5 A Reward:

(a) is not transferable, exchangeable or refundable for cash, credit with any third party, or any other item;

(b) may not be combined with any other promotion, offer or credit unless we expressly say so;

(d) expires as set out in Schedule 1, if an expiry applies.

4.6 We may, at our discretion, substitute or replace a Reward with other goods, services or credit of equal or similar value.

4.7 Tax. You are responsible for determining and meeting any tax consequence arising from a Reward you receive, and for any reporting obligation to your own tax authority. Where a Reward is earned by an individual in connection with their employment, it may be treated as a taxable benefit; if you are unsure, take your own advice. We do not provide tax advice.

4.8 Your employer’s policies. Before participating, satisfy yourself that accepting a personal benefit of this kind is permitted by your employer’s gifts, procurement, anti-bribery and conflict-of-interest policies. Some employers require such benefits to be declared, or to be surrendered to the employer. Obtaining any internal approval, and making any declaration your employer requires, is your responsibility, not ours.

5. Bookings and Suppliers

By participating in the Programme, you acknowledge and agree that:

(a) all bookings and transactions are subject to Runway’s standard payment terms and to any additional terms and conditions, including any cancellation, modification, change or refund policy, imposed by the relevant airline, hotel or other Supplier;

(b) Runway acts solely as a facilitator for booking travel arrangements and is not responsible for any cancellation fee, penalty or change imposed by a Supplier;

(c) where a booking that triggered a Qualifying Event is subsequently cancelled, refunded, reversed or charged back, the corresponding Reward may be withheld, withdrawn or reclaimed, and any Reward already applied to a booking may be reinstated as an amount owing; and

(d) a Reward does not alter, and does not create any exception to, a Corporate Customer’s own travel policy or approval requirements.

6. Data protection

6.1 Personal data collected in connection with the Programme is handled in accordance with the Runway Privacy Policy.

6.2 You acknowledge that, in order to operate and measure the Programme, we record when a referral link is opened, when a Company Account is created using a Referral Code, and when a Qualifying Event occurs, and that this activity is linked to the Referrer as an identified individual. We will make the fact of a referral visible to the Referrer, including a count of link opens, sign-ups and qualifying bookings. We do not disclose the Referred Business’s booking details, traveller details or spend to the Referrer. Where a Reward is earned, we may need to tell the Referrer’s employer that it has been earned, so that the employer can apply its own gifts or benefits policy.

6.3 Where you share a referral link with a named individual, you are responsible for having a lawful basis to contact that person, and you must not use the Programme to send unsolicited bulk communications.

7. Abuse, fraud and ineligibility

7.1 We may, at our discretion, prohibit any participant from any aspect of the Programme where we consider or suspect that the participant has engaged in, or attempted to engage in, any of the following:

(a) acting in breach of these Referral Terms or the Terms of Use;

(b) damaging, tampering with or corrupting the operation of the Programme, including by creating accounts that do not represent genuine, independent businesses, by self-referral, or by automated or bulk sign-up; or

7.2 Where a participant is found to be ineligible for the Programme for any reason, we may at any time:

(a) forfeit, withdraw or withhold a Reward; and

(b) where the Reward has already been awarded or used, reclaim or invalidate it, or recover its value as a debt.

In such an event, no participant or other person is entitled to any payment or compensation from us.

7.3 We may determine all matters arising out of or in connection with the Programme, including eligibility and entitlement to a Reward. Our determination is final. Where we withhold, withdraw or reclaim a Reward, we will tell the affected participant that we have done so and, on request, give the reason, unless doing so would prejudice the prevention or detection of fraud.

8. Liability

8.1 We, our partners and our affiliated entities do not accept liability for any loss incurred or suffered by any person in connection with the Programme, however arising, including any error in a booking or transaction, any direct, indirect, incidental or consequential damage arising from travel, service interruptions, delays, or discrepancies in the quality of service provided by hotels, airlines or other Suppliers, or any loss or issue occurring during or after travel.

8.2 Nothing in these Referral Terms excludes or limits any liability that cannot lawfully be excluded or limited.

9. Relationship with other promotions

9.1 Unless we expressly state otherwise, a Reward may not be combined with any other ongoing promotion, offer or credit.

9.2 Participation in the Programme does not disqualify you from any other promotion we may run, unless the terms of that other promotion say so.

10. Changing or ending the Programme

10.1 Changes. We may vary, amend, delete or add to these Referral Terms, including by changing Schedule 1. Where a change reduces a benefit or restricts eligibility, we will publish the revised Referral Terms on the Site and the change will take effect thirty (30) days after publication. Other changes take effect on publication. Continued participation after a change takes effect constitutes acceptance of it.

10.2 Ending the Programme. The Programme runs from 1 September 2026 until further notice. We may end it at any time by publishing notice on the Site. The Programme will end no earlier than thirty (30) days after that notice is published.

10.3 Rewards already earned. Ending or changing the Programme does not affect a Reward that has already been validly earned, or a Qualifying Event that occurs before the Programme ends. We will honour any Reward validly earned before the Programme ends, subject to clause 7 (abuse, fraud and ineligibility) and to any expiry stated in Schedule 1.

10.4 Where we suspend the Programme temporarily — for example to investigate suspected abuse — we will say so on the Site.

11. General

11.1 A person who is not a party to these Referral Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of them.

11.2 These Referral Terms are governed by the laws of England and Wales. Any dispute arising in relation to them is subject to the dispute resolution provisions of the Runway Terms of Use.

11.3 If any provision of these Referral Terms is found to be illegal, void or unenforceable, that provision will be modified so far as possible to give effect to its intention, and the remaining provisions will continue in effect.

Schedule 1 — Programme Details

ItemDetail

Programme Period: From 1 September 2026 until further notice, subject to clause 10.2.
Referral Code: Issued automatically to each User, in the form RW-XXXXXX. One code per person.
Qualifying Event: The Referred Business completes its first Confirmed Booking on Runway.
Reward: None at present. The Programme currently records and reports referrals; no reward, credit, discount or payment is offered or payable for a referral. We may introduce a reward in future by publishing a revised Schedule 1 in accordance with clause 10.1. Any reward introduced will apply only to Qualifying Events occurring on or after the date the revised Schedule takes effect.
What a Referrer sees: The number of times their referral link has been opened, the number of businesses that have signed up using their Referral Code, and the number of those that have completed a first booking.
Caps: Not applicable.
Expiry: Not applicable.

Annex A — Waitlist Launch Credit

This Annex applies only to the launch waitlist offer. It is separate from the referral Programme and does not require a Referral Code.

A1 Where you joined the Runway waitlist with your business email address before launch, you may be eligible for launch credit on the following terms:

Join the waitlist and get USD 50 in Runway Credit when you activate your account at launch.

A2 To be eligible, you must activate a Runway account using the same email address you used to join the waitlist, within thirty (30) days of launch.

A3 The credit is issued as Runway Credit and may be applied against the cost of future bookings. It is not cash, is not transferable, and cannot be exchanged or refunded for cash.

A4 The credit is issued once per eligible person. Where more than one eligible person from the same business joined the waitlist and activates an account, each of them receives the credit, and each credit is applied to the Company Account they activate into.

A5 The credit is issued once only per eligible person. Joining the waitlist more than once, with the same or with different email addresses, does not entitle you to more than one credit, and we may treat repeat or artificially split sign-ups as ineligible under clause 7.

A6 Clauses 4.5 to 4.8, 5, 7, 8 and 10 to 11 of these Referral Terms apply to the waitlist launch credit as if it were a Reward.

A7 No expiry applies to the credit.